How do I register for wholesale purchases?

You can register your studio or store for wholesale at getgorilla.com/signup

Once we approve your account you will receive a confirmation email. You will be able to add products to your shopping cart, download the complete price list, place orders from your computer or phone and track your order throughout the shipping process.


How do I place a wholesale order?

Log in to our website at getgorilla.com/inicio. Navigate the catalog until you find a product you are interested in and click on it. Once you are on the product page, click on the blue band at the bottom of the screen that reads “Click here to select the size and color”. The shopping cart interface will show up allowing you to select the size, color, texture, and quantity of the item. Products you add to your order will be listed and a subtotal will be displayed.

Once you are ready to send the order, click on the blue button that reads “Choose a shipping method and place the order”. This will take you to the final screen titled “Almost done…” Follow the four steps displayed on-screen and click the green button at the button labeled “Send the order”.

You will receive a pdf file containing your order shortly. Please check your Spam folder if you can’t find it in your Inbox.

Our sales team will get in touch with you about your order. Once the items you order are ready to ship, our team will send you your final invoice for confirmation.


What is the minimum amount for wholesale orders?

Orders within the United States and Mexico smaller than $100.00 can be processed by charging an extra $15.00 fee. Orders outside of the United States and Mexico smaller than $250.00 can be processed by charging a $30.00 fee



When and how are payments made?

We accept VISA, Mastercard, American Express and Paypal. We process payments after sending your final invoice and receiving final confirmation from you. Please look out for our email or phonecalls as we cannot ship your order without your confirmation. Packages ship within a day of payment.

Right before you place your order on the shopping cart, you will be offered the following option:
"Do you wish to confirm your final invoice before we charge your card and ship your order?"
By choosing the option "No. Please charge the card you have on file and ship my order as soon as possible. " your order will be processed faster.

Please let us know if you have any other questions about our jewelry and if you need a special custom piece.

You can contact us with any questions and custom piece requests at sales@getgorilla.com.


How long does it take for my order to be ready?

Orders usually ship within 7 to 10 business days. It depends on the size of the order and the complexity of the pieces ordered. Large orders take two to three weeks to ship.


What are my shipping options?

Gorilla Glass is a manufacturing and design company based in Oaxaca, Mexico. We offer various shipping options, depending on where you are located and what your preference is. We offer shipping to the following countries and regions.

  1. United States
  2. Canada
  3. Europe
  4. Australia
  5. Asia
  6. México
  7. Latinoamérica

Shipping to the United States

For customers within the USA we offer shipping with UPS Ground or the American Postal Service. We charge according to the weight and size of the package. Orders are manufactured and completed in our HQ in Mexico and then shipped to our distribution center in Oregon before being shipped to you. We make consolidated shipments of individual orders to our distribution center two to three times a week. The packages are then shipped from Oregon to you. The consolidated shipments take an average of three business days to arrive in Oregon, and then an additional three to five business days to reach you, depending on where you are located within the USA. You can expect to receive your order from six to eight business days from being shipped from the GG HQ in Oaxaca.

We will send you your UPS or USPS tracking number once the order is shipped. It may take a couple of days for the package to register in the system while the consolidated shipment is in transit from Mexico to our distribution center in Oregon. You can also look for your tracking number in your 'Order History' tab at getgorilla.com/OrderHistory website if you are logged in as a wholesale customer and placed your order through our shopping cart.

We also offer free direct shipping for orders within the USA that are $1,500 or more. Direct shipping generally takes 3-5 business days to arrive, depending on where you are based in the USA. You can also choose direct shipping if your order is under $1,500 for $40.00.


UPS Ground in the United States
1-2 kg (1-4 lbs.) $15.00 6-8 Business days
USPS in the United States
1-2 kg (1-4 lbs.) $10.00 10-12 Business days
FEDEX from Mexico to the United States
1-2 kg (1-4 lbs.) $40.00 3-5 Business days
Shipping Discounts

We offer the following shipping discounts based on the size of your order.

$500.00 Order Free Shipping by UPS Ground 6-8 Business days
$1,500.00 Order Free Direct Shipping by FEDEX 3-5 Business days

There is a surcharge of $15.00 for wholesale orders in the USA that are smaller than $100.00.



Shipping to Canada

We offer direct shipping from our production facility in Oaxaca, Mexico to Canada using UPS Express or FED EX. We also offer MexPost as the most affordable option.

We will send you your FEDEX or UPS tracking number once the order is shipped. You can also look for your tracking number in your 'Order History' tab at getgorilla.com/OrderHistory website if you are logged in as a wholesale customer and placed your order through our shopping cart.


FEDEX from Mexico to Canada
1-2 kg (1-4 lbs.) $40.00 3-5 Business days
UPS Express to Canada
1-2 kg (1-4 lbs.) $70.00 3-5 Business days
MexPost from Mexico to Canada

This service may be slow and unreliable.

1-2 kg (1-4 lbs.) $30.00 15-20 Business days
Shipping Discounts

We offer the following shipping discounts based on the size of your order.

$500.00 Order 10% Shipping Discount
$1,000.00 Order 50% Shipping Discount
$1,500.00 Order Free Shipping by FEDEX

There is a surcharge of $30.00 for wholesale orders in the Canada that are smaller than $250.00.



Shipping to Europe

We offer direct shipping from our production facility in Oaxaca, Mexico to Europe using UPS Express or FEDEX. We also offer MexPost as the most affordable option.

We will send you your FEDEX or UPS tracking number once the order is shipped. You can also look for your tracking number in your 'Order History' tab at getgorilla.com/OrderHistory website if you are logged in as a wholesale customer and placed your order through our shopping cart.


FEDEX from Mexico to Europe
1-2 kg (1-4 lbs.) $60.00 3-5 Business days
UPS Express from Mexico to Europe
1-2 kg (1-4 lbs.) $70.00 3-5 Business days
MexPost from Mexico to Europe

This service may be slow and unreliable.

1-2 kg (1-4 lbs.) $40.00 15-20 Business days
Shipping Discounts

We offer the following shipping discounts based on the size of your order.

$500.00 Order 10% Shipping Discount
$1,000.00 Order 50% Shipping Discount
$1,500.00 Order Free Shipping

There is a surcharge of $30.00 for wholesale orders in Europe that are smaller than $250.00.



Shipping to Australia

We offer direct shipping from our production facility in Oaxaca, Mexico to Australia using UPS Express or FEDEX. We also offer MexPost as the most affordable option.

We will send you your FEDEX or UPS tracking number once the order is shipped. You can also look for your tracking number in your 'Order History' tab at getgorilla.com/OrderHistory website if you are logged in as a wholesale customer and placed your order through our shopping cart.


FEDEX from Mexico to Australia
1-2 kg (1-4 lbs.) $70.00 3-5 Business days
UPS Express from Mexico to Australia
1-2 kg (1-4 lbs.) $80.00 3-5 Business days
MexPost from Mexico to Australia

This service may be slow and unreliable.

1-2 kg (1-4 lbs.) $50.00 15-20 Business days
Shipping Discounts

We offer the following shipping discounts based on the size of your order.

$500.00 Order 10% Shipping Discount
$1,000.00 Order 50% Shipping Discount
$1,500.00 Order Free Shipping

There is a surcharge of $30.00 for wholesale orders in Australia that are smaller than $250.00.



Shipping to Asia

We offer direct shipping from our production facility in Oaxaca, Mexico to Asia using UPS Express or FEDEX. We also offer MexPost as the most affordable option.

We will send you your FEDEX or UPS tracking number once the order is shipped. You can also look for your tracking number in your 'Order History' tab at getgorilla.com/OrderHistory website if you are logged in as a wholesale customer and placed your order through our shopping cart.


FEDEX from Mexico to Asia
1-2 kg (1-4 lbs.) $70.00 3-5 Business days
UPS Express from Mexico to Asia
1-2 kg (1-4 lbs.) $80.00 3-5 Business days
MexPost from Mexico to Asia

This service may be slow and unreliable.

1-2 kg (1-4 lbs.) $50.00 15-20 Business days
Shipping Discounts

We offer the following shipping discounts based on the size of your order.

$500.00 Order 10% Shipping Discount
$1,000.00 Order 50% Shipping Discount
$1,500.00 Order Free Shipping

There is a surcharge of $30.00 for wholesale orders in Asia that are smaller than $250.00.



Envíos a México

Ofrecemos envíos directos desde nuestro taller ubicado en el estado de Oaxaca hacia cualquier lugar del país mediante el servicio de paquetería FEDEX

Una vez que el pedido sea enviado, le compartiremos un número de rastreo con el que podrá dar seguimiento a su paquete. Si usted es cliente mayorista y realizó su compra en nuestra página web, podrá consultar su número de rastreo directamente desde la pestaña 'Order History' en getgorilla.com/OrderHistory


Envío por FEDEX desde Oaxaca a cualquier lugar del país
1-2 kg $250.00 MXN 2-3 días hábiles

¡Si su compra es mayor a $10,000 MXN le ofrecemos envío gratis!



Envíos a Latinoamérica

Ofrecemos envíos directos desde nuestro taller ubicado en el estado de Oaxaca, México hacia cualquier lugar de Latinoamérica mediante el servicio de paquetería FED-EX y UPS Express.

Una vez que el pedido sea enviado, le compartiremos un número de rastreo con el que podrá dar seguimiento a su paquete. Si usted es cliente mayorista y realizó su compra en nuestra página web, podrá consultar su número de rastreo directamente desde getgorilla.com/OrderHistory


Envío por FEDEX desde Oaxaca, México.
1-2 kg (1-4 lbs.) $60.00 3-5 días hábiles
Envío por UPS Express desde Oaxaca, México
1-2 kg (1-4 lbs.) $70.00 3-5 días hábiles

Si busca una opción más económica también es posible enviar el paquete mediante MexPost.

MexPost desde Oaxaca, México

Esta opción de envío puede llegar a ser más lenta de lo que se sugiere.

1-2 kg (1-4 lbs.) $40.00 15-20 días hábiles
Descuentos en envíos

Ofrecemos los siguientes descuentos basados en el tamaño de su pedido:

$500.00 USD de compra 10% descuento en envío
$1,000.00 USD de compra 50% descuento en envío
$1,500.00 Order Envío gratis

En compras de mayoreo menores a $250.00 USD se hará un cargo extra de $30.00 USD por envío.